General registration and attendance policy

LeadMinds is committed to delivering its services and training and consulting programs in accordance with clear and well-organized standards. Use of the website or registration in any LeadMinds program constitutes acceptance of the policies and terms set out below.

1 General Policies

1. Acceptance of registration in any LeadMinds training program is not final; confirmation of registration is subject to meeting the program requirements, completing payment, and seat availability.

2. LeadMinds reserves the right to cancel or reschedule any program when necessary, and trainees will be notified at least 5 business days in advance wherever possible.

3. If a program is cancelled by LeadMinds or cannot be delivered, the program fees paid will be refunded in full without deduction, or converted into training credit, at the trainee’s choice.

4. Trainees must attend at least 75% of the training hours to be eligible for a certificate of attendance or completion, unless the program or accrediting body has different requirements. Some programs may require additional requirements to be met, such as exams, projects, practical activities, or assignments.

5. LeadMinds may document certain programs and events through photography or video in accordance with applicable regulations and policies.

6. All training materials and content provided by LeadMinds are protected by intellectual property rights and may not be copied, republished, distributed, or used commercially without prior consent.

7. Trainees shall maintain professional conduct and show respect for trainers, fellow participants, and the learning environment throughout the program.

8. Cancellations, refunds, and postponements are governed by the Cancellation and Refund Policy published on the website, and personal data is governed by the Privacy Policy.

9. LeadMinds reserves the right to amend these policies and terms from time to time. Amendments take effect upon publication on the website and shall not affect orders confirmed and paid for before the amendment.

Governing Law and Dispute Resolution

These terms are governed by the laws and regulations in force in the Kingdom of Saudi Arabia.

In the event of a complaint or dispute, an amicable resolution will first be sought by contacting customer service. If this is not possible, the matter will be handled in accordance with the laws and procedures in force in the Kingdom.

Website Maintenance

Access to the website or some of its services may be temporarily restricted for maintenance, updates, technical improvements, or to address unexpected faults.

Changes to Prices and Services

LeadMinds reserves the right to change, or discontinue, prices or services when necessary, provided that this does not affect orders confirmed and paid in full before the change takes effect.

Last updated: September 2026 — All rights reserved © LeadMinds Group for Business Services